Family Heating & Air LLC Customer Reviews

They also got to me within a couple hours even though the tech had already been working about 12 hours

- DIANE M PARNELL

Thanks for everything. We understood the time line would have been a little longer than usual. We got through the cold weather with space heaters running until the new furnace was available. All is working perfectly.

- CORINNE OLSON

I appreciated the expertise and information given about my boiler. The two technicians were experienced, polite, and very helpful.

- JOLAINE BLUM

Very professional and they explained what was going very good. We would have them again

- LEON & RUBY DRAYTON

Great people and very knowledgeable.

- TONY TORBEY

Todd and Wayne worked tirelessly on fixing my furnace and resolving the issue. Both men were friendly and professional. I am definitely pleased with the service provided.

- JEANNE AFABLE

Family heating and air always goes above and beyond with their service.

- DAVE & RITA MILLER

Even though it took the AHS supplier nearly a month to provide family heating with a furnace! they always kept me informed and were able to accommodate my work schedule, and were able to remove and fit the new furnace in approx 2 hours, i would recommend them to my friends.

- ALAN GUILFOYLE

Great Customer Service, very knowledgeable.

- PATRICIA LUND

The service company responded right away the next morning, had a service tech out at 1pm, diagnosed the issue, and has a replacement part on order by mid-afternoon.

- JOHN SCHINDEWOLF

From beginning of call till end they were helpful, professional and very knowledgeable.

- LINDA FROST

Work done on time and when problems arose (faulty valve) it was resolved quickly. My only complaint is the constant profanity used in a loud voice by all of the employees.

- ROBERT BAIN

Experience and professional

- JOE & SHARON KRYSZAK

Courteous and knowledgeable.

- MICHAEL, MARTHA FERRIS

Great Customer Service, very knowledgeable.

- PATRICIA LUND

Great company. Kept me informed during the entire project.

- DAVID ANDERSEN, KAREN ANDERSEN

Dawn and Bob were AMAZING !!!!

- LEHONNA KENNEDY

Always a great experience with this company and technicians.

- ERIC & TIFFANY GOLDSMITH

All of the above. These guys are great.

- PAMELA GLAZIER

Completed work on time. Was professional and did great work.

- MARK & ELAINE RAY

Very professional

- KYLE COLE

Showed up & resolved the issue in less than an hour!

- CHERISH CRISWELL

Communications were excellent.

- DAVID ANDERSEN, KAREN ANDERSEN

Very helpful and professional.

- MARK & ELAINE RAY

Excellent company to do business with! I will use them for any HVAC or plumbing issues going forward.

- JOHN & CHERYL

It was a pleasure working with the team from Family Heating and A/C. Very professional, on time, didn't leave a mess and was easy to understand the issue.

- JOHN & CHERYL HOFMANN

Amazing company! Bob and Dawn run a great business.

- CULLEN KEHOE

Timeliness- informed of arrival

- TERE ELLIOTT

Problem fixed fast on AC unit.

- VERNON & DIANE JOHNSON

Clear explanation, timely visit, great communication about what time they would be here.

- VICTORIAMASTERTON

Top Rate Service!!

- LAURIE RUBIN

I am very thankful that they were able to come to my house and resolve my appliance issue. Highly recommend them.

- NICOLE HAAS

Please send this company all the time. Fast, reliable, friendly, on time unlike Lemanski heating and air conditioning very very good company

- DANIEL OPP

Would like to mark all 3 above wouldn't let me. really great.

- LORI & ALBERT SHAFER

Very nice and through.

- DANIEL MERRITT

So far everything is going well! When the problem is 100% completed with a air conditioner situation is solved working and Cooling

- ROGER COLEMAN

Thorough inspection and analysis! Great job!

- PETRA LOURDES GARCIA HOLIN

Very courteous. Explained everything he was doing. troubleshooted all possibilities. Answered every question.

- JEFF WIECHOWSKI

They were here the very next day.

- TERESA SAYAGO

Very professional and nice guys.

- JEROME & BARBARA DOWD

The technician was very professional

- MARY KOSINSKI

The experience with Family Heating was very nice. Thank you for arriving when promised and for scheduling our next visit to make repairs.

- JOHN & CHERYL HOFMANN

Did good job coming out first time, second call delayed, third call came right away next morning!! Told us needed new unit !!

- CORALEE TRAVIS

All around Exceptional company! Professional in all aspects, customer service, timeliness and most importantly problem resolution.

- KAREN GERBER

Couldn't have asked for better service. Exceptionally polite, professional, knowledgeable. Thank You

- KAREN GERBER

Right on time great customer service problem been fix.

- STEPHEN HOUSE

Our service technician, Nick was wonderful to work with and very knowledgeable!

- MAURA & MICHAEL TEIXEIRA

The technicians explained the process after diagnosis of each appliance as they were familiar with performing warranty work.

- JARROD & CASSIE FEDEROFF

Very timely and efficient. Great people to work with!!!!

- KRISTY ROBERSON

They seemed very professional, they were timely and very pleasant.

- MILLIE BROWN

Tech was very communicative

- KYLE COLE

It is hard to pick just one reason. The company had good communication, the repairman sent was courteous, on time, and provided a good explanation of the problem. Overall an A+.

- NICK CHOROSTECKI